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Frequently Asked Questions

What types of odors does Odor Medic specialize in eliminating?

Odor Medicine O.F. will permanently eliminate any odor from organic material including cat urine, dog urine, dead animal & rodent, dirty diaper, incontinence, mold odor, pet waste, sewer & septic, spoiled food, sweat odor….you smelly socks, shoes, etc., stinky dog, vomit, musty & mildew, and skunk.

How does the Odor Medicine O.F. Concentrate work to eliminate odors?

It is different that almost every other odor eliminator because it does not contain enzymes. O.F. is based on a confidential formula of Essential Oils that uses complicated chemistry to break down the urine at the molecular level so it can never generate odor again. We call it Contact Chemistry because if you get enough Odor Medicine O.F. in direct contact with the source of the odor it will be permanently eliminated.

Is Odor Medicine O.F. safe to use around children and pets?

Absolutely! It is non-toxic, biodegradable and safe to use in any application. In over 20 years of using it to help thousands of people we have never had a single problem and we don’t wear masks or worry at all about working with it virtually everyday.

How long does it take to see results after using the product?

Some relief is instantaneous, but it is necessary to allow whatever was treated to dry completely in order to be able to accurately assess the results. Sometime problems can require multiple treatments to permanently destroy 100% of the odor.

Do you offer solutions for commercial properties as well?

Of course, we will work with any individual or business to help them permanently eliminate their odor problem.

How long has Odor Medic been in the business of odor elimination?

Over 20 years!

Do you offer a money-back guarantee on your products?

Yes. Here is our Guarantee. NO UNHAPPY CUSTOMERS

Because we have been in the business of actually fixing thousands of odor problems in homes, businesses and vehicles for over 20 years, we can confidently offer a money back guarantee if we do not meet your expectations. We will send you a check or credit your funding source, for the full amount you paid for our products, not including shipping cost within 3 days of agreeing to. All we ask of you is the following:

1. Follow our step by step instructions very carefully

2. If you are not getting satisfactory results call us ASAP so we can give you the benefit of our extensive experience. We will consult with you at no additional charge.

3. If you know that your problem is severe when placing your order, please call us to discuss crafting a plan to eliminate the odor. Our plans require frequent communication
on how it is going and often we request pictures of the contaminated areas. Our plans may also include replacing some material such as subfloor that cannot be saved.

4. The key to success is applying enough of the product in the right places, so it is very important to apply enough of the product to eliminate the accumulated source of the odor.

How does the free consultation process work?

Just contact us via email or phone and we will consult with you at no extra charge to help ensure that your odor problem is permanently eliminated.

Are there any side effects or risks associated with using the product?

Odor Medicine O.F. has a mild, pleasant scent due to the sophisticated combination of essential oils it contains. The scent usually dissipates completely in a few days. Even in vehicles we have treated for cat, dog, or human urine the scent from the O.F. usually disappears to any person with a “normal” sense of smell in less than a week.

How do I apply the Odor Medicine O.F. Concentrate for best results?

You can use a simple trigger spray bottle for small problems. For larger problems we recommend using a pump-up sprayer like those used for insecticides that are available at any hardware store.

Can I use the products on any surface or material?

Yes, we have used it on the leather upholstery in luxury cars and silk curtains in homes.

What makes Odor Medic different from other odor-elimination products?

It is different that almost every other odor eliminator because it does not contain enzymes. O.F. is based on a confidential formula of Essential Oils that uses complicated chemistry to break down the urine at the molecular level so it can never generate odor again. We call it Contact Chemistry because if you get enough Odor Medicine O.F. in direct contact with the source of the odor it will be permanently eliminated.

How can I contact Odor Medic for a specific odor problem not listed on the website?

Please call us at 612.270.2953 or email us at [email protected]

Are there any precautions I should take while using the products?

Don’t drink it and if you get it on your skin, just wash it off with soap and water.

How do I store the products to maintain their effectiveness?

Don’t allow it to freeze or be exposed to 100+ degrees for an extended amount of time.

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